Provincial and municipal governments across the country are looking for ways to improve services for citizens, keep up with population growth & infrastructure expansion and remain within set budgets. Governments have one of the most diverse ranges of communication needs of all vertical markets, making selection of appropriate communications systems vital from the outset. SSP Converged Solutions has worked with many local and provincial government agencies and have the understanding, experience and portfolio necessary for building converged voice and data networks for a wide range of governmental authorities.

We recommend the following solutions:

Government institutions may consider the options below and then call us to help review the most appropriate selections for your particular situation:

  • OmniPCX Enterprise Communication Server

    The core of the communications system. The Alcatel-Lucent OmniPCX Enterprise is the most advanced, reliable, communications server on the market. Read more »

  • Alcatel-Lucent IP phones and Digital phones

    The Alcatel-Lucent portfolio has the widest variety and most advanced digital and IP phones and handsets on the market. Government offices will often have a variety of different departments as well as remote locations, providing different services and therefore having different communications requirements. These may include city halls, offices, call centres, maintenance depots, police & fire stations, public areas, etc. The Alcatel-Lucent portfolio makes it seamless to mix & match any range of phones on the same system, whether it be digital, IP, wireless, softphone, or cell phone. Read more »

  • Alcatel-Lucent 8622 My Cellular Extension

    While on-site wireless handsets are useful when roaming within the facility, Government departments will often have employees whose roles are field-based. The MCE application allows field staff to remain fully connected via an application developed specially for smart-phones, such as the Blackberry, Windows Mobile, etc, providing the same level of services and access as any extension in the office. Read more »

  • Alcatel-Lucent 4059 Attendant Console

    An attendant console station allows the receptionist to efficiently handle large volumes of incoming calls, which means shorter wait times for callers, more effective handling & tracking of transfers and more time for visitors at the reception desk. Read more »

  • Alcatel-Lucent OmniTouch Contact Center

    Government will often have services available to the public which will generate a lot of inbound calls. The best way to deal with large call volumes without overwhelming your call centre agents is the OmniTouch Contact Centre. The advanced features and functionality will make your teams as productive as possible and improve citizen satisfaction.
    Read more »

  • Voicemail & Unified Messaging

    Aside from regular message storage and retrieval, our voicemail systems also have a powerful set of features to help employees be as productive as possible. For example, message notification services alert field-based employees of new messages. As well, based on current events, the integrated Auto Attendant can provide automated informational messages to answer the most common caller questions, thereby reducing the workload on employees. For example, directions to the local voting stations, or where to get flu shots.
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  • OmniTouch 8400 Instant Communications Suite, with Conferencing and Collaboration

    The ICS is a Unified Communications platform allowing employees and departments to communicate with each other using a variety of methods quickly and easily, using the best method for every situation. Examples are instant messaging, phone calls, video calling, conferencing, email, smart-phone integration, advanced “follow-me” routing, etc. Government offices will find the conferencing solution particularly useful, due to its advanced features, user-friendly interface and web-capable connectivity. Read more »

  • OmniTouch Land Mobile Radio Conferencing and Collaboration

    The LMRCC application allows office-based staff to use conferencing & collaboration with field personnel, such as maintenance crews, fire, or police, regardless of their type of connectivity - for example land-line, cellular, or radio connections can all be brought into the conversation. Read more (pdf PDF 1.01KB)

  • OmniTouch 8670 Automated Message Delivery System (AMDS)

    The AMDS allows staff to instantly send important messages to teams or other large groups of people. For example, road maintenance crews could simultaneously be informed of an approaching snowstorm, on their cell phones or home phones. When used for emergency services, the AMDS could be used to notify standby fire and police teams of an event such as a fire. Read more (pdf PDF 710KB)

  • OmniSwitch 6000/9000 Ethernet Switches

    Ethernet switches are the infrastructure of the data network and the OmniSwitch series is feature-rich, fast, cost-effective and have powerful embedded security features.
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  • OmniAccess WLAN

    The OmniAccess Wireless LAN system provides fast, secure wireless data networking communications throughout buildings, as well as large open areas, such as maintenance facilities or garages where regular wired connectivity can be difficult to implement. In public buildings, the OmniAccess system can also be partitioned to provide a secure staff-only network, as well as a regular network available to the public for Internet access. The system uses small, easy-to-deploy base stations, using either the common 2.4 GHz frequency or the more interference-resistant 5 GHz frequency. Read more »

  • OmniAccess SafeGuard

    Security is a top priority for governments and network administrators are tasked with protecting sensitive data from internal and external threats while ensuring resources are available to authorized parties. The OmniAccess SafeGuard security solution can help you secure sensitive data and maintain network integrity while providing authorized users with access to appropriate information and guaranteeing network security and reliability through detection and prevention of worms, viruses and malware. Read more »

  • Alcatel-Lucent VPN Firewall Brick, with IPSec Client

    The VPN Firewall Brick provides the facility with high speed Internet access, while providing a virtually impenetrable barrier to threats from the Internet. Its Virtual Private Networking (VPN) capabilities allow reliable, secure connectivity to other sites, allowing remote sites and main offices to all be on the same network together, completely seamlessly. Read more »

  • OmniAccess 5000-series Unified Services Gateway for Branch Office

    Networks have experienced dramatic growth in complexity from an increased number of branch offices and their various appliances and applications. The OmniAccess 5000 USG family addresses these issues by merging devices and applications into a single, resilient rack mount package that reduces overall network complexity and consolidates the management of multiple services in the branch office. Read more »

  • Redline Wireless Backhaul

    Municipal governments will often have an assortment of buildings and locations throughout the municipality. While modern applications, tools and Internet access are becoming needed at all these locations, quite often these buildings will not have any wired connectivity to them and trenching cable can be expensive and inconvenient. In the past few years several new technologies have been developed, making wireless backhaul often the best solution. Our portfolio of Redline wireless solutions offer ranges of up to 80 km and throughput speeds of up to 90 Mbps. Read more »

  • OmniVista 4760 Network Management System

    The OmniVista 4760 Network Management System is an innovative, modular platform that provides a suite of network management applications for the communications server, as well as the entire voice network. This powerful Java-based tool, accessed through a Web browser, provides centralized management for the Alcatel-Lucent OmniPCX Enterprise. The platform's open architecture enables today's IT managers and administrators to effectively monitor and maintain the network, while lowering the company's total cost of ownership. Read more »

  • OmniVista 2500/2700 Network Management, Monitoring & Security

    An important part of a robust data network is the ability to manage and monitor it and the OmniVista Network Management system provides system and network administrators with a powerful suite of tools. Read more »

  • VitalQIP DNS/DHCP IP Address Management Software

    The Alcatel-Lucent VitalSuite performance management system provides network administrators with end-to-end, web-based visibility into geographically dispersed, multi-vendor and multi-technology converged infrastructures. Extensively programmable with multi-vendor, multi-service technology offers flexible and cost-effective growth. Read more »

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