Today's healthcare institutions must provide immediate knowledge access and connect the right people at the right time. Challenges include enhancing patient care while improving operational efficiency and clinician satisfaction and operating in a highly demanding environment defined by growing patient numbers, reduced funding and increased collaboration needs. As well, moving from paper to the digital world presents a number of challenges and opportunities for healthcare providers, who must ensure that their information systems are secure and that new clinical information tools are easy to use.

Case Studies & more

Our Alcatel-Lucent solution portfolio provides communications applications and infrastructure that improves patient care and staff flexibility, while reducing unnecessary overhead. Our solutions offer easy-to-use collaboration, mobility and systems integration tools to help you improve communication and save time, leaving it up to you to determine how—and where—you spend it.

With our time-saving applications you enhance patient care and facilitate staff roaming and productivity both on and off hospital grounds.

We recommend the following solutions:

Healthcare institutions may consider the options below and then call us to help review the most appropriate selections for your particular situation:

  • OmniPCX Enterprise Communication Server

    The OmniPCX Enterprise is the core of the communications system and is the most advanced, reliable, communications server on the market. It has an extensive hospitality feature set built directly into the core system software, making it inherently integrated, robust and easy to use. Combined with our other complementary solutions, we offer a complete suite to suit the needs of almost any healthcare environment.

  • IP Touch 8-series phones

    In a large facility, it’s often not easy to remember all the extension numbers of all the other stations needed, especially in a busy, fast-paced environment. The 8-series IP phones provide an integrated QWERTY keyboard on the phone itself, allowing instant dial-by-name functionality. As well, these phones provide full functionality for Unified Communications applications, as well as custom-designed XML apps specific to a facility’s needs. Read more »

  • Voicemail & Unified Messaging

    Voicemail is an essential application, especially when staff can sometimes be too busy with an important task to take calls. Our voicemail systems will not only take messages, but also have a multitude of message notification options so that those messages don’t get forgotten. Our systems also offer the option of providing “guest” voicemail boxes for resident patients, which have specific related feature sets. Read more »

  • Alcatel-Lucent 4059 Attendant Console

    An attendant console station allows the receptionist to efficiently handle large volumes of incoming calls, which means shorter wait times for callers, as well as for patients and guests at the reception desk. Read more »

  • DECT wireless handsets

    Wireless phones are small, portable and allow hospital staff remain in contact wherever they are within facility. With graphical displays and a full feature set, they are as functional as desk sets. Read more »

  • OmniTouch 8400 Instant Communications Suite, with Conferencing and Collaboration

    The ICS is a Unified Communications platform allowing hospital staff to collaborate with each other using a variety of methods quickly and easily, using the best method for every situation. Examples are phone calls, video calling, instant messaging, conferencing, email, smart-phone integration, advanced “follow-me” routing, etc. Read more »

  • Polycom Audio Conferencing Units

    Enable your teams of medical staff to collaborate productively during conference calls with high quality audio conferencing units. SSP has a selection of excellent IP and analog conferencing units. Read more »

  • OmniTouch 8670 Automated Message Delivery System (AMDS)

    The AMDS allows hospital and security staff to instantly send emergency messages and other important messages to teams or other large groups of people. Examples could be for emergency responders to medical situations, or security staff for physical security threats.

  • OmniTouch Land Mobile Radio Conferencing and Collaboration

    The LMRCC application allow healthcare staff to conference & collaborate with field personnel, such as paramedics, fire or police, regardless of their type of connectivity, for example land-line, cellular, or radio.

  • Alcatel-Lucent 8622 My Cellular Extension

    The 8622 MCE application allows staff to remain fully connected even when off-site, using an advanced application developed specially for smart-phones, such as the Blackberry, Windows Mobile, etc. The functionality given to a mobile phone is similar to that of any internal extension on the system. Read more »

  • OmniPCX Alert E911 Onsite Emergency Management

    The OmniPCX-ALERT is aimed at large, dynamic environments, such as hospitals and pinpoints the exact location of 911 calls and identifies the individual associated with the handset used, or the alarm point triggered. Emergency alerts are instantly sent to on-site security and response personnel and authorized individuals may listen-in during the actual call.

  • OmniSwitch 6000/9000 Ethernet Switches

    Ethernet switches are the infrastructure of the data network and the OmniSwitch series is feature-rich, fast, cost-effective and have powerful embedded security features.
    Read more »

  • OmniAccess WLAN

    The OmniAccess Wireless LAN system provides fast, secure wireless data networking communications throughout the facility. It can be partitioned for a secure staff-only network, as well as for patient and visitor Internet access. The system uses small, easy-to-deploy base stations, using either the common 2.4 GHz frequency or the more interference-resistant 5 GHz frequency. Read more »

  • Alcatel-Lucent VPN Firewall Brick, with IPSec Client

    The VPN Firewall Brick provides the facility with high speed Internet access, while providing a virtually impenetrable barrier to threats from the Internet. Its Virtual Private Networking (VPN) capabilities allow reliable, secure connectivity to other sites, as well as allowing authorized off-site staff to connect to the network, providing them with all the resources as if they were on-site. Read more »

  • OmniAccess SafeGuard

    Security should always be a top priority for healthcare institutions and network administrators are tasked with protecting sensitive data from internal and external threats while ensuring resources are available to authorized parties. The OmniAccess SafeGuard security solution can help you secure sensitive data and maintain network integrity while providing authorized users with access to appropriate information and guaranteeing network security and reliability through detection and prevention of hackers, worms, viruses and malware. Read more »

  • OmniAccess 8550 Web Services Gateway

    The OmniAccess 8550 WSG is a network appliance that provides an institution-wide compliance infrastructure. It enables scalable, secure business process automation to protect sensitive data from misuse, to meet governance obligations and to ensure data is always available when and where it is needed. Read more »

  • OmniVista 4760 Network Management System

    The OmniVista 4760 Network Management System is an innovative, modular platform that provides a suite of network management applications for the communications server, as well as the entire voice network. This powerful Java-based tool, accessed through a Web browser, provides centralized management for the OmniPCX Enterprise. The platform's open architecture enables today's IT managers and administrators to effectively monitor and maintain the network, while lowering the company's total cost of ownership. Read more »

  • OmniVista 2500/2700/3600 Network Management, Monitoring & Security

    An important part of a robust data network is the ability to manage and monitor it and the OmniVista Network Management system provides system and network administrators with a powerful suite of tools. Read more »

  • VitalSuite Performance Management Software

    The Alcatel-Lucent VitalSuite performance management system provides network administrators with end-to-end, web-based visibility into geographically dispersed, multi-vendor and multi-technology converged infrastructures. Extensively programmable with multi-vendor, multi-service technology offers flexible and cost-effective growth.
    Read more »

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